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Expert Witness Code 7277
Professional Summary:

This Ph.D. has over thirty years of academic and industry experience specializing in product service planning, business management, after sales service policy and implementation, field service organization and operations.  He has myriad books, articles and made numerous presentations on these subjects and others related to customer support and service strategies.  He is an experienced Expert Witness having testified at deposition at both deposition and trial on subjects related to service parts inventory and Anti Trust issues.

  • Customer Support Strategies
  • Evaluation of Quality Systems
  • Field Service Management 
  • Field Service Organization
  • Micro Service Management
  • Product Repair and Turn-Around
  • Product Service Planning
  • Product Warranty Strategies
  • Quality of Service
  • Support of High Technology Products
  • Additional Information:
    • Ph.D., Operations Research; Minor: Mathematical Statistics
    • MS, Mathematical Statistics
    • BSEE

    Expert Witness Services:

    • Deposition
    • Expert Witness Reports
    • Expert Witness Testimony
    • Technical Consultant
    • Trial Testimony
    To Hire This Expert call 1-866-873-7890 (Ext. 220) or Email Us

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